Frequently Asked Questions

Look out for signs such as unusual noises, slow operation, and visible damage. If you notice any issues, it’s advisable to schedule a professional inspection.

We provide a range of services including spring replacement, cable repair, track alignment, sensor adjustments, and general maintenance to keep your garage door in optimal condition.

We strive to provide prompt service. Typically, we aim to schedule repairs within 24 to 48 hours of your initial contact, and emergency situations are given the highest priority.

Yes, our technicians are highly trained, certified, and experienced in handling various garage door models and issues. We ensure they stay updated on the latest industry practices.

The cost can vary depending on the nature of the repair. We offer free estimates, and our technicians will assess the situation before providing you with a detailed quote.

Yes, we stand behind our work. We offer warranties on both parts and labor, ensuring your satisfaction and peace of mind.

While some minor maintenance tasks can be done by homeowners, we recommend professional assistance for repairs to ensure safety and proper functioning. DIY repairs can lead to further damage and safety hazards.

If your garage door is stuck, avoid forcing it. Check for any obvious obstructions and ensure the sensors are clean. If the problem persists, contact us for a thorough inspection and repair.

Scheduling an appointment is easy. Simply call us at +1 (919) 324-0931, and our friendly staff will assist you in setting up a convenient time for a technician to visit.

See What Our Customers Say About Us

Customer satisfaction is our number one goal, and we’re proud to say that we have a 5-star rating on Google, Home Advisor, and Yelp! We’ve worked with an array of wonderful clients on the most rewarding projects. Here is what they have to say about our work:
Welliem Mark

Outstanding service from Pro Garage Door Repair Durham! Prompt response, skilled technicians, and a quick, efficient repair. My garage door is now in top-notch condition, and I'm impressed with their professionalism. Highly recommend for any garage door issues.

Sean McGill

Pro Garage Door Repair Durham made getting a new garage door a breeze. Extensive selection, smooth installation, and a flawless final product. If you're in the market for a new garage door, look no further than Pro Garage Door Repair Durham.

Gazal Sachdeva

Quick and efficient commercial door repair by Pro Garage Door Repair Durham. Their expertise and dedication to customer satisfaction are unmatched. Will definitely rely on them for future commercial door needs.

John Mark

Experience with Pro Garage Door Repair Durham for automatic gate installation. They guided me through the process, and the end result is a perfectly functioning, automated gate. Highly recommended for anyone considering this upgrade.

Aselef Keneto

Impressed with Pro Garage Door Repair Durham for box truck door repairs. Quick diagnosis, efficient repair, and now my doors operate smoothly. Their attention to detail and quality service make them my go-to for similar repairs. Highly recommended!

Mila Cooper

In a pinch with a malfunctioning commercial door, Pro Garage Door Repair Durham delivered prompt and efficient service. Their skilled team swiftly resolved the issue, showcasing their expertise in commercial door solutions. Dependable and quick Pro Garage Door Repair Durham is my go-to for commercial door needs.

Robert Sanjay

Pro Garage Door Repair Durham impressed me with their gate automation service. From the initial consultation to the final installation, the process was seamless. The automated gate not only adds convenience but also reflects the precision and expertise of Pro Garage Door Repair Durham. For anyone seeking top-notch gate automation, they come highly recommended.